SAP Fiori 2.0 centres on the users and the way they work. In addition to classic applications, it also supports unstructured work, offering users a clear structure and easy orientation without compromising on flexibility.
SAP SE, Germany
Team Lead: Maricel Cabahug
Design: Dr. Kai Richter, Florian Jann, Michael Krenkler, Emil Voutta, Marc Ziegler
SAP Global Design, Germany
The SAP Fiori 2.0 – Next Generation Business Software concept takes the personalised, responsive, and simple user experience to the next level. It centres on the users and the way they work, offering a clear structure and easy orientation without compromising on flexibility.
The user start out with the viewport – a personal gateway to the daily business – that allows one to focus on the core tasks but still follow the happenings in other areas. As the user works, a floating panel that offers a range of smart features can be called up. This can be used to park information, share and collaborate with others, or to build complex business scenarios – all without leaving the task the user is currently working on.
The flexible display means that the user can decide what he or she wants to see:
The workspace is the main working space where the user carries out all the day-to-day tasks and where the work-in-progress application is contained.
The control space allows the user to keep track of everything that is going on, without distracting the user from the current task. Reminder notifications can be set for important changes, critical threshold levels, or open tasks.
In the ‘Me’ space, the user can adjust the settings and preferences to define how information should be retrieved.
Object pages provide access to business objects, allowing the user to create, edit, and view them in an easy-to-consume way.
The multi-instance floor plan comes into play when the user needs to work on several objects in parallel.
A side content carries additional contextual information, giving the user deeper insight into the current situation and its dependencies.
However, the real benefit of this ‘co-pilot’ is the seamless integration with all of the other business data. Even as the user collects unstructured information, the system recognises the business context, and adds relevant content automatically. Later on, the system helps you to turn this unstructured content into real business objects. Instead of being forced to work in a linear fashion, information can be added as it becomes available, and multiple activities can be conducted at the same time.
Together, these features help bridge the gap between traditional system tasks and preparation tasks that are, in the past, typically dealt with offline. The SAP Fiori 2.0 concept perfectly demonstrates that users of business software can also enjoy a simple and delightful experience.