frequently asked questions

Participation
	What is the process of the competition?
	What is the pre-judging round? Is it compulsory?
	I missed the deadlines for the pre-judging round, can I still join the competition?
Eligibility
	Is my design concept eligible for the award? My work has previously been submitted to other competitions. Can I still join? Can I promote/exhibit my work during the competition period?
Participant category
	Which participant category do I belong to? Does it make a difference if I join as a Designer, Group, Design Studio, Company or Institution? I am a student, can I participate as an Individual or as a Group? What if each of my design concepts is a collaboration with a different designer? What is the difference between participating as a Company or Design Studio? When should I participate as an Institution?
Design concept category
	What if my design concept fits into more than one category?
Submitting and preparing my design concept for judging
	How do I submit my design concept(s)?
Completing the online form
	How many design concepts can I enter? What is the “date of creation” for? Can I start on a form, save it, then go back to it later? Where do I provide details of my team members?
Presenting your design concept
	Is it possible to submit a series of design concepts? How do I present my design concept? What language can I use to present my design concept? Will my design concept be at a disadvantage if I submit it in a non-English language? Is it compulsory to engage the professional translation services? Can I submit my design concept in landscape orientation? Do you have a template/ sample showing how I can present my design concept?
After you have completed the online form
	Do I need to mail my design concept to your office? Can I change my participant category after I submitted my design concept? How do I know if you received my design concept? I did not receive a confirmation email.
Optional materials
	Do I have to send in a prototype / model / video for my design concept? What address do I send my prototype / model / video to? How will I know if you have received my package?
Fees & Payment
	What are the fees for participation?
	Why can’t everything be free?
Making payment
	What are the payment methods available? Do you accept payment in other currencies?
After making payment
	How do I know if you received my payment? I need an official invoice/receipt. Can I request for a refund?
Results Notification
	When will I know the outcome of the pre-judging round?
	When will I know the outcome of the final judging round?
	I did not receive any results notification.
Return of Prototype / Model
	How do I arrange for the return of my prototype / model?
Winning an award
	What are winner services?
	I received my winner notification. What do I need to do?
	How soon can I use the logo?
	When can I announce my win?
	I’m planning to attend the award ceremony. Can I have more information?
	Can I opt out of winner services?